MY ROLE
UX/UI Designer
UX/UI Designer
DATE
June 2019 - Now
June 2019 - Now
METHODS
Research
Brainstorming
Prototyping
User-Testing
Research
Brainstorming
Prototyping
User-Testing
TYPE
Group Project
Group Project
Group Members
Nichole Latimer
Krizia Fernando
Tina Chen
Steven Medina
Nichole Latimer
Krizia Fernando
Tina Chen
Steven Medina
Project Overview
︎ Digital Prototype
︎NYUWorkLink is a software system(over 50,000 users) that will allow members of the NYU community to submit work requests for which work is performed by Operations workgroups such as HVAC, Plumbing, Facilities, and Public Safety.
-WorkLink Client: a web app for clients to submit and track work requests;
-WorkLink Admin: a web app for administrators to track work requests, approvals, invoicing, and other tasks;
-WorkLink Shop: an iPad app for field personnel to assign and complete work orders.
The system is currently in the design phase and will be rolled out with both web and mobile interfaces.
Problem Statement
︎How Can We ...?
How can we redesign the WorkLink Client section to make the user flow more reasonable, the interface more concise and beautiful, and make the design conform to the latest material design standards?
Process
Old Version Research
Function Map
Journey Map
Main Features Redesign
#1 Redesign the Dashboard
#2 Design the Follow-up Questions
#3 Redesign the Work Category Page
Accessibility
When we designed the system, we considered accessibility and confirmed that all color passed WCAG 2.1(Web Content Accessibility Guidelines) standards.
